How To Fix Windows 10 won’t go to sleep Issue?

| Updated on: November 11, 2019

Having problem where Microsoft windows 10 won’t go to sleep mode? This tutorial will show you how to fix this issue.

Sleep mode also known as low power mode is one of the most used Microsoft features which helps the user in many ways. Putting your Pc into sleep mode is one of a great way to saves plenty of electrical consumption as well as upon resume the computer loads the last session so that you don’t have to open all the applications again and again.

Microsoft has also given a feature where you can set the timer to make your Pc or laptop go into sleep mode automatically after a certain period of time. However, recently many users have reported that after upgrading their Operating system to Windows 10, their computer won’t go to sleep like it used to. Now this problem can occur due to many reasons. So, below we are going to look at each possible reason for windows 10 won’t sleep with the solution to fix it.

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Fix 1 : Fix windows 10 won’t go to sleep using Power option

Step 1 – Press the “Windows Logo key + I” button on your keyboard to open the windows setting panel.

Step 2 – Now go to System.

Step 3 – Now click on Power & sleep tab (Appearing in the left-hand side) and then click Additional power settings (Appearing in right-hand side.)

Step 4 – Now click on Change plan settings appearing near Balanced (recommended).

windows 10 won't go to sleep

Step 5 – Now select “Change advanced power settings

windows 10 won't go to sleep

Step 6 – Now just croll down a bit and click on Multimedia settings > When sharing media > Setting: Prevent idling to sleep. Change it to Allow the computer to sleep and then click Ok to save the settings. Or you can also click on Restore plan defaults to solve the problem.

Windows 10 wont go to sleep mode

We hope this trick will solve your PC Won’t go to sleep issue. If the issue is still there then try Fix No 2.

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Fix 2 : Check for Power Requests

The applications and driver installed on your computer or laptop might interfere with sleep mode by sending power requests that keep the system awake. But the good thing is you can always check the log of all power request in you windows via command prompt. Let’s see how it works:

Step 1 – Type Command Prompt or CMD into the search bar of your computer and then right-click on the command prompt appearing in the search result and select Run as administrator.

Step 2 – Now copy-paste the following command into command prompt window and press Enter.

powercfg -requests

Step 3 – This will show you a list of all active power requests. Generally, all the categories should be empty. If they’re not, then try to make a note of what is prompting the power request.

Step 4 – In our case, as you can see in the below screenshot a “Caller_type” with process “synergyc.exe” and “request” type as “SYSTEM” is preventing the PC from going into sleep mode.

powercfg request in elevated command prompt mode
powercfg -requestsoverride <CALLER_TYPE>“<NAME>”<REQUEST>

Step 5 – So, here we can add a request override for this process

For example :

powercfg -requestsoverride PROCESS “synergyc.exe” SYSTEM

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Fix 3 : Fix Computer Sleep issues with Sensitive Mouse

There are many devices that is attached to your computer or laptop can have the ability to keep your computer awake. Those devices include keyboard, mouse, speaker and so forth. So you should disable the setting for all the devices except ethernet and check if the problem is still there or gone.

Step 1 – Search for Device manager into your window’s search bar and double on device manager to open it.

Windows 10

Step 2 – Then, expand the “Mice and other pointing devices” section.


Step 3 – Now right-click on the mouse you are using and then click on properties.

Step 4 – Go to Power management tab.

Step 4 – Finally Uncheck “Allow this device to wake the computer” box and click on ok to save changes.

Windows 10

Fix 4 : Fix Computer Won’t Go to Sleep with Network Adapters

Step 1 – Press Windows Key + R on your keyboard to open run and then type devmgmt.msc onto the search bar and hit enter button on your keyboard.

Step 2 – Now scroll down and click on “Network adapters” option to expand it.

Windows 10

Step 3 – Now you have to manually check under each of the sub-option by right-clicking and selecting “Properties“.

Windows 10 settings

Step 4 – Uncheck “Allow this device to wake the computer” box,  and then click OK to save changes for each of the existing network adapter showing under the list.

Fix 5 – Use the Power Troubleshooter

Microsoft has also given an inbuilt feature in Windows 10 to help you solve software and hardware issues and That is troubleshooter. As here your computer won’t go to sleep, so you should try power troubleshooter to resolve this problem. Here is how it works:

Step 1: First of all press Windows logo key + I on your keyboard.

Step 2: Now click on update and secutrity.

Windows 10 Won’t Sleep Automatically

Step 3: From the left hand menu side choose the Troubleshoot tab then click Power > Run the troubleshooter

Windows 10 Won’t Sleep Automatically

Step 4: Now you have to Follow the on-screen instructions to finish the process.

Fix 6 – Check Your Drivers

Sometimes windows 10 won’t sleep because of outdated drivers. So, if you are facing this problem then you should definitely check if your drivers are up-to-date. The most important ones are network, audio, chipset drivers and BIOS drivers. As well as make sure you are running on the latest version of Windows 10 because with each update Microsoft fixes the bugs and error.

Check the version number and last modified date: You can download the DriverView utility from Nirsoft. This tool will allow you to check the driver version, installation date, created date as well as the digital signature of the driver.

check the driver information with driverview utility

Update Your Drivers: Windows automatically update your all outdated drivers via Windows Update. However, if you want to update your driver to the latest version then you can easily do it by going to the device manager and right-click on the driver that you wish to update and then select update. You can also check this step by step guide to update drivers in windows.

update drivers through device manager

Fix 7 – Disable Hybrid Mode

Under advance setting of power option there is an option to enable or disable hybrid mode. This mode is basically a combination of Hibernation and Sleep modes. So, if hybrid mode is enabled on your computer then it may stop your computer from going to sleep mode. Follow the given below steps to disable hybrid mode.

Step 1: Search for the control panel in your window’s search bar and click on control panel from the search reults to open it.

Step 2: Now look for the Power and click on it to open then click on change plan settings and finally click on Advance power settings to open power options.

Windows 10 wont go to sleep mode

Step 3: Now In the Sleep menu, expand the Allow hybrid sleep option and from there choose Off option to disable th hybrid feature.

Hybrid Off

When done click on OK to save the changes and restart your computer.

Fix 8 – Restart Your PC in Safe Mode

Sleep modes issues in windows computer also cause by the complication between the hardware and software during startup process. To verify its you can always boot your PC into safe mode and check whether it can go to sleep or not. If it goes then you have to perform a clean boot to narrow down the fault. You can check out How to Boot Into Windows 10 Safe Mode tutorial by Makeuseof.

Type System Configuration into the search bar of your window and then click onto System Configuration to launch it. Now click on the Services tab, check mark Hide all Microsoft services and select Disable all.

system configuration app in windows 10

Now you have to open task manager by pressing Ctrl + Alt + Delete and then clicking the Task Manager option. From task manager disable every app that’s set to launch at startup. Quit both System Configuration and Task Manager.

Now just restart your computer and check whether it go into sleep mode or not. If it goes then it clearly means an app or process is causing the problem.

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This is how you can fix windows 10 won’t go to sleep issue on your computer and laptop. We have shared all the possible fixes of this issue. Just try all of them one by one. Make to tell us in the comment that which Fix works for you guys.

About Shivam Choudhary

Shivam Choudhary is the founder of Gadgetsprout.com and many other online ventures. He is blogging since the age of 15. Writing has always been at the center of his life and the passion for technology and gadgets that he developed over the years influenced him to start Gadgetsprout.com

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